Progress AI 103: Lessons (All Access) Complete & Continue Next Lesson Learn More Unit 1: Building AI Workflows - Automate, Streamline, Scale 9 Lessons Lesson 1: Introduction Lesson 2: Why AI Workflows Matter Lesson 3: What Is an AI Workflow? Lesson 4: Common Workflow Use Cases Lesson 5: How to Design an AI Workflow (In 4 Steps) Lesson 6: Watch for Workflow Pitfalls Lesson 7: Practice - Build a Mini Workflow Lesson 8: Reflective Moment - Where Can You Automate? Lesson 9: Wrap-Up - Key Takeaways Unit 2: Automating Repetitive Tasks with Al Tools - Set It and Semi-Forget It 9 Lessons Lesson 1: Introduction Lesson 2: Why Automate Repetitive Work? Lesson 3: Relevant Information - What the Data Says Lesson 4: Common Repetitive Tasks You Can Automate Lesson 5: Tools That Make Automation Easy Lesson 6: How to Build an Automation in 3 Steps Lesson 7: Pitfalls to Watch Out For Lesson 8: Reflective Moment - Time Audit Challenge Lesson 9: Wrap-Up - Key Takeaways Unit 3: Al in Marketing - Smarter Campaigns, Better Results 9 Lessons Lesson 1: Introduction Lesson 2: Why AI Is a Game-Changer for Marketers Lesson 3: Relevant Information - Trends & Impact Lesson 4: Key Areas Where AI Boosts Marketing Lesson 5: Example - An AI-Enhanced Campaign Workflow Lesson 6: Pitfalls to Avoid in AI Marketing Lesson 7: Practice Prompt - Launch Something Lesson 8: Reflective Moment - Marketing, Optimized Lesson 9: Wrap-Up - Key Takeaways Unit 4: Al in HR - Smarter Hiring, Onboarding & Engagement 9 Lessons Lesson 1: Introduction Lesson 2: Why AI Matters in HR Lesson 3: Relevant Information - HR Trends & AI Lesson 4: Where AI Delivers HR Value Lesson 5: Sample AI-Enhanced HR Workflow Lesson 6: Ethics & Pitfalls in AI-Driven HR Lesson 7: Practice Prompt - Build Your Onboarding Assistant Lesson 8: Reflective Moment - People First, Powered by AI Lesson 9: Wrap-Up - Key Takeaways Unit 5: Al in Customer Service - Support That's Fast, Friendly, and Always On 9 Lessons Lesson 1: Introduction Lesson 2: Why AI Is a Big Deal in Customer Service Lesson 3: Relevant Information - CX & Automation Stats Lesson 4: Where AI Supports the Customer Journey Lesson 5: Sample AI-Enhanced Support Workflow Lesson 6: Pitfalls to Avoid in AI-Driven CX Lesson 7: Practice Prompt - Upgrade a Support Response Lesson 8: Reflective Moment - Your CX Power-Up Lesson 9: Wrap-Up - Key Takeaways Unit 6: Al in Finance & Ops - Smarter Budgets, Faster Forecasts 9 Lessons Lesson 1: Introduction Lesson 2: Why AI Matters in Finance & Ops Lesson 3: Relevant Information - AI in the Finance World Lesson 4: Where AI Adds Value in Finance & Ops Lesson 5: Sample AI-Enhanced Workflow - Monthly Ops Report Lesson 6: Pitfalls to Watch in Financial Automation Lesson 7: Practice Prompt - AI-Powered Financial Summary Lesson 8: Reflective Moment - Numbers Made Easy Lesson 9: Wrap-Up - Key Takeaways Unit 7: Al in Sales - Closing Deals with Data and Speed 9 Lessons Lesson 1: Introduction Lesson 2: Why AI Is a Secret Weapon in Sales Lesson 3: Relevant Information - Sales & AI Trends Lesson 4: Where AI Supports the Sales Funnel Lesson 5: Sample AI-Boosted Sales Workflow Lesson 6: Pitfalls in AI-Powered Selling Lesson 7: Practice Prompt - Write a Sales Email That Converts Lesson 8: Reflective Moment - AI = Your New Sales Assistant Lesson 9: Wrap-Up - Key Takeaways Unit 8: Al in Project Management - Streamline, Track, Deliver 9 Lessons Lesson 1: Introduction Lesson 2: Why AI + PM = Productivity Power-Up Lesson 3: Relevant Information - PM Trends & AI Impact Lesson 4: Where AI Shows Up in Project Management Lesson 5: Sample AI-Driven Workflow - Weekly Project Update Lesson 6: Pitfalls to Avoid in AI Project Coordination Lesson 7: Practice Prompt - Turn Updates Into Insight Lesson 8: Reflective Moment - Where Are You Wasting PM Time? Lesson 9: Wrap-Up - Key Takeaways Unit 9: Al in Learning & Development - Smarter Growth for Smarter Teams 9 Lessons Lesson 1: Introduction Lesson 2: Why AI Is Changing the Learning Game Lesson 3: Relevant Information - L&D and AI by the Numbers Lesson 4: Where AI Adds Value in L&D Lesson 5: Sample AI-Powered Learning Workflow Lesson 6: Pitfalls to Avoid in AI Learning Systems Lesson 7: Practice Prompt - Create a Microlearning Module Lesson 8: Reflective Moment - Where Can You Scale Learning? Lesson 9: Wrap-Up - Key Takeaways Unit 10: Final Project & Future-Proofing - Putting It All Together 8 Lessons Lesson 1: Introduction Lesson 2: Why Wrap with a Project? Lesson 3: Relevant Information - Lifelong Learning = Future-Proofing Lesson 4: Final Project Instructions Lesson 5: Bonus Challenge - Share Your Workflow Lesson 6: Future-Proofing Isn’t About Tools — It’s About Mindset Lesson 7: Reflective Moment - AI & You – What’s Next? Lesson 8: Wrap-Up - Key Takeaways Test Your Knowledge 1 Lesson AI 103: Final Test AI 103: Lessons (All Access) Complete & Continue Next Lesson Learn More Unit 2: Automating Repetitive Tasks with Al Tools - Set It and Semi-Forget It Lesson 5: Tools That Make Automation Easy
