Scenario: A fintech company deployed a credit scoring model.

Issue: Lower approval rates for women and ethnic minorities.

What Went Wrong:

  • Training data reflected historical approval biases

  • Model penalized applicants with short credit histories (disproportionately affecting marginalized groups)

✅ What Fixed It:

  • Applied reweighting + feature removal

  • Conducted fairness audit + retrained

  • Updated system docs + dashboarded impact